MelaBody

Legal

Privacy Policy

Last updated: April 2026

Our Commitment to Privacy

MelaBody Skin & Body Clinic is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our clinic, website, and services.

Information We Collect

We collect personal information necessary to provide our services, including:

  • Your name, date of birth, and contact details (phone, email, address)
  • Medical history and current medications
  • Skin conditions, allergies, and treatment records
  • Photographs of treatment areas (with your consent)
  • Payment and billing information
  • Feedback and communication preferences

How We Use Your Information

Your personal information is used solely for:

  • Providing safe, effective skin and body treatments
  • Maintaining accurate clinical records
  • Contacting you regarding appointments, results, or follow-up care
  • Processing payments and insurance claims
  • Improving our services through feedback analysis
  • Sending promotional communications (only with your explicit consent)

Data Security

We implement strict security measures to protect your personal information:

  • All records are stored in secure, encrypted systems
  • Access is restricted to authorised clinic staff only
  • Regular security audits and staff training on data protection
  • Physical records are kept in locked, access-controlled areas

Third-Party Disclosure

We will not share your personal information with third parties without your explicit consent, except where required by law or for essential business operations such as payment processing. Any third parties we engage are bound by strict confidentiality agreements.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Opt-out of marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner

Photographs and Media

Clinical photographs are taken with your written consent and stored securely. These images are used for treatment planning, progress documentation, and may be used for educational or promotional purposes only with your explicit, separate consent. You may withdraw this consent at any time.

Cookies and Website Usage

Our website uses cookies to improve user experience and analyse traffic. You can control cookie preferences through your browser settings. We do not sell or share your browsing data with third parties.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us: